Help
Frequently asked questions
Everything you need to know about the library, purchasing and using the cards.
The product
What is the Velisíma Prompt Library?
An organized library of professional instructions (prompts), ready to copy, customize and paste into the AI you already use: ChatGPT, Gemini, Copilot, Claude or another.
It includes cards by profession, industry, task and trade, in eight formats (images, videos, Excel, Word, PowerPoint, emails, apps and analysis), plus image and video master codes.
Does the library generate the results for me?
No. The library prepares the instruction; the result is generated by the AI you choose. That is why it uses no credits and has no per-use cost.
What is a card?
Each card contains a full prompt with its code, title, classification, the suggested AI and the capability the tool needs (for example, generating images or reading spreadsheets). The details in brackets, such as [NOMBRE DEL NEGOCIO], are the ones you fill in.
What are master codes?
Advanced templates to create images and videos, organized into general, professional, marketing, sales and trends collections. They are included in the total number of cards in the edition.
Can I see cards before buying?
Yes. There are free sample cards you can open, customize and copy without paying. They are labeled “Free sample” in the catalog. You can also browse the whole index and see the titles of all cards.
Does it work for my profession or trade?
Look for your activity in the Area index or type your trade in the search box. Each card also has a free field to state your profession, industry or trade and adapt the result.
Purchase and payment
How much does it cost?
Launch price: CLP … (regular price: CLP …). It is a one-time payment for the edition.
Is it a subscription? Do I need credits?
No. You pay once for the edition, with no monthly charges or credits. You only need your own AI account (free or paid, depending on the tool).
How do I pay?
By bank transfer. Create your account, go to My account and press “Buy the edition”: you will see the bank details, the exact amount and your reference code. Make the transfer, write the code in the transfer comment and press “I have transferred”.
When do I get access after paying?
As soon as we confirm your transfer at the bank. Meanwhile, My account shows your purchase as “Transfer pending confirmation”; once confirmed it changes to “Approved” and you can open every card.
Does the edition expire?
No. The edition you buy stays available in your account with no expiration date.
Are new editions included?
No. Each edition is sold separately. Your purchase gives you full access to the edition you bought.
Do I get a receipt?
Your bank provides the transfer receipt. Electronic invoicing details will be announced before sales open.
Can I get a refund?
The refund policy will be published before sales open. If you have a problem with your purchase, email our support address.
Using the library
How do I use a card?
1) Find the card in the catalog or index. 2) Optionally, press “Customize (optional)” and fill in the bracketed details. 3) Press “Copy customized version” (or “Copy prompt” for the original). 4) Paste it into your AI and review the result.
What is the difference between “Copy prompt” and “Copy customized version”?
“Copy prompt” copies the original text, with brackets for you to fill in. “Copy customized version” copies the text with the details you typed and the language options you chose.
Can I get the result in another language?
Yes. In “Languages and translation” you choose an additional language (English, French, Portuguese, Haitian Creole or another) and how to receive it: bilingual as separate versions or by section, translation in the speaker notes, or only in that language. Prompts stay in their original language; the app adds the instruction for the AI.
Does changing the app language translate the prompts?
No. The ES / EN button changes the app menus and buttons. To get a result in another language, use “Languages and translation” on each card.
How do I find a card by its code?
Type the code in the search box, for example PM-BI-01 or IMGP001. You can also search by alias, title or topic.
Can I save favorite cards?
Yes. With your account, press “Favorite” on any card. You will find them under Favorites on any device.
Does it work on my phone?
Yes. The library works on computers, tablets and phones with an up-to-date browser and an internet connection.
Artificial intelligence and results
Which AI should I use?
Each card shows the suggested AI and the capability the tool needs. You can use the one you already have, as long as it has that capability. The “Which AI to use” section of the book explains each type.
Is a ChatGPT or other AI subscription included?
No. AI accounts, subscriptions or credits are not included. Many tools have free plans; some features (such as video generation) may require a paid plan from the provider.
Are results guaranteed?
No. AI can make mistakes or vary by tool, plan and version. Always review data, figures, names and references before using a result. Sensitive professional matters require competent review.
Do codes like /HazardSpotting work on their own?
No. Codes and aliases only help you find the card in the library. To use it, copy the full prompt and paste it into the AI.
Account and access
Do I need an account?
Not to browse the catalog and free samples. You do to buy, open paid cards and save favorites. When you sign up we will email you to verify your address.
I forgot my password. What do I do?
On “Sign in”, press “Forgot your password?” and enter your email. You will receive a link to create a new one.
Can I share my account?
Access is personal and linked to your account. License terms will be published before sales open.
Why can’t I open many cards in a row?
To protect the content, there is a limit on how many cards can be opened per hour. Normal use does not reach it; if it happens, wait a moment and try again.
Privacy
What happens to the details I type when customizing?
They are saved only on your device and are not sent to the library. Your account only stores your favorites and preferences.
And what I paste into the AI?
Whatever you paste or attach to an AI is subject to that service’s terms. Avoid unnecessary sensitive data.
Support
Is there a video tutorial?
Yes. Under “Video tutorial” you will find the Spanish and English versions, with captions and written steps.
How can I contact you?
Email us at velisima.contacto@gmail.com. Include your account email and, if it is about a card, its code.
Didn’t find your answer?
Email us at velisima.contacto@gmail.com. Include your account email and, if it is about a card, its code.